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FAQs.

Find answers to our most commonly asked questions.
How do I clean and care for my Timberlake cabinetry?
Where can I get replacement parts or touch-up materials for my Timberlake cabinetry?

Please contact our Customer Care Team for replacement parts or warranty claims.

Where can a consumer purchase cabinets?

Timberlake cabinets are available through distributors across the United States. Look here to find your nearest distributor.

Can I buy cabinets online?

Timberlake cabinets are not available for online purchase.

What are the suggested cabinetry humidity levels?

Inside heated buildings the relative humidity is usually 30% – 50% at 60-80°F. At these conditions the stable wood moisture content is 6-9%. This is the specification level that Timberlake cabinetry uses to dry all lumber used in your cabinets. If wood moisture and relative humidity stay within these limits, expansion and contraction are limited. Additionally, according to the EPA, indoor relative humidity should be maintained at 30%-50%. This is low enough to prevent mold and high enough to be comfortable and is a safe humidity range for wood.

How do I apply for a job with Timberlake?

Please visit our career site for current opportunities.

I am a builder. How can I purchase Timberlake cabinetry direct from the factory?

Please fill out the contact form on the builder page and we will be in touch.

How do I become a Timberlake distributor?

Please fill out our contact form and we will be in touch.

Is Origins by Timberlake available to Distributors?

Origins by Timberlake is reserved for builders on a direct basis only.

How can I get additional product specifications?

Our digital specification guide can be downloaded here.

A warranty you can believe in.

Quality and craftsmanship are paramount at Timberlake. Our warranty to consumers covers all cabinets and accessories against defects in materials and workmanship.
55-Year Warranty

Available on Portfolio Select and Portfolio

View 5-Year Warranty
22-Year Warranty

Available on Value Built

View 2-Year Warranty
11-Year Warranty

Available on Origins by Timberlake

View 1-Year Warranty

Cleaning & care.

Your cabinetry is extremely resistant to stains and surface damage that can be caused by common household items. However, to further protect the original factory finish, there are several cleaning techniques that should and should not be used to care for your cabinets.
Wipe up spills immediately using a clean cloth and mild soaps.
  1. Prepare a cleaning solution using ½ oz. of soap with warm water.
  2. Apply with a lightly damp microfiber cloth.
  3. Wipe the cabinets thoroughly to dry.
Dust your cabinets periodically using a soft, slightly dampened, lint-free cloth.
Do not use a paste-wax type material since wax buildup is difficult to remove and will leave a residue that attracts dust and moisture.
Do not use any polishes containing silicone.
Do not use ammonia, citrus, or oil-based cleaners, steel wool, soap pads, abrasive cleaners, or cleaners containing bleach.