Regional Support

Timberlake looks at service this way: what you want, when — and where — you need it.

Excellent service starts with talented people, and Timberlake’s people are the best in the business. Our team has an in-depth understanding of the builder’s needs. As a result, we know how to respond to the challenges and issues you face on a daily basis.

We also know that excellent service demands local support. Timberlake prides itself on a sophisticated system of manufacturing, builder and distribution points throughout the country.

A local team makes all the difference

Each member of your local service team has special skills that they execute with a high level of professionalism:

  • Sales representatives serve as your primary contact, leading your project team and managing the relationship.
  • Builder service representatives stay on top of orders and manufacturing logistics, so you don’t have to.
  • Designers and estimators manage layouts, designs and quotes based on each home’s kitchen or bath specifications.
  • Field supervisors work on site with your job superintendent, measuring and verifying the accuracy of all orders. They also manage jobsite tracking at the subdivision level.
  • Service technicians are responsible for all warranty work.

Note: Service models may vary slightly by market.