Smooth Process

Timberlake strives for accuracy every step of the way.

Cabinetry involves a lot of transactions, to say the least — and you can’t complete your project on time unless those transactions run smoothly. In order to ensure an on-time and complete delivery, we’ve established a consistent, four-part process.

Milestone 1: Design & Quote

We provide:

  • Local, dedicated sales and design support
  • Professional kitchen design
  • Layouts and elevations
  • Prompt turnaround on quotes
  • Upgrades and option packages

You provide:

  • Product and plan specifications
  • Blueprints
  • Clearly defined product expectations

Milestone 2: Measure & Order

We provide:

  • Job tracking
  • Field measurement of each kitchen for accuracy
  • Detailed correction notices, as needed
  • Confirmation of job readiness prior to delivery
  • Installation confirmation prior to scheduled date

You provide:

  • A start date notification for each of the lots we are contracted to install
  • Notification of the homebuyer product selection and option information prior to the scheduled release of the delivery and installation
  • A scheduled “release” of the house at least 15 days prior to delivery, which triggers a confirmation number, along with delivery and install dates

Milestone 3: Deliver & Install

We provide:

  • Delivery of cabinetry on your schedule, to the lot or address indicated
  • Placement in home, in specified secure location
  • Next-business-day installation

You provide:

  • Safe working conditions
  • A secure location, free of debris
  • Easy access, without interference from other trades
  • Plumbing, electrical and drywall in place

Milestone 4: Punch Out & Transfer Ownership

We provide:

  • A prompt inspection of each job
  • Complete punch out and transfer of ownership prior to close

You provide:

  • Inspection with Timberlake representative
  • Holding other trades accountable to minimize trade damage
  • Final signoff and payment
  • Purchase orders for any parts or labor required after signoff